Data connector details

  • Category: Product Reviews
  • Connector type: Standard

Description

Use the JD Reviews connector to retrieve and analyze customer feedback on items sold on https://www.jd.com.

Data limitations

This data connector supports only the Chinese JD web site.

JD does not impose limitations on the amount of data that you can pull, but for products with a very large number of reviews you may want to limit it yourself using the Comment Limit option or by narrowing the date range.

If you have issues with no data, try widening your date range on the second page of the wizard.

Input fields

When setting up the connector, provide the URL of the product or products for which you want to analyze customer reviews.

  • JD Product URL: On the JD web site, navigate to the product and from the address bar, copy the URL, then paste it into this field.
  • Add new search: To analyze multiple versions of the product or multiple products, click this as many times as needed to add more URLs.
  • Upload: Click to upload a file containing a list of product URLs. Takes a TXT file with one URL per line.
    (CSV is also acceptable, but it must have one URL per line.)
  • Comment Limit: To avoid returning too much data, it is a good practice to set a limit on the number of comments returned.

You can change your date range on the second page of the wizard, or optionally Schedule data crawls to update your data stream periodically.

Data dictionary

This connector returns the following fields that you can use in analysis.

crawler_time_stamp

  • Description: Returns the date and time on which the review was crawled.
  • Category: meta
  • Example: 1579622962172

DataSource

  • Description: Returns the data source of the review.
  • Category: meta
  • Example: jd

Date

  • Description: Returns the date and time on which the review was created.
  • Category: date index
  • Example: 1543506425000

DislikeVotes

  • Description: Returns the number of people who did not find the review helpful.
  • Category: meta
  • Example: 0

LikeVotes

  • Description: Returns the number of people who found the review helpful.
  • Category: meta
  • Example: 1

ProductColor

  • Description: Returns the color of the product reviewed.
  • Category: meta
  • Example: 粉红色

ProductID

  • Description: Returns the JD identification number of the product reviewed.
  • Category: meta
  • Example: 30630674196

ProductName

  • Description: Returns the JD product name of the product reviewed.
  • Category: meta
  • Example: 目匠 防辐射眼镜框男女款 复古近视眼镜多边形防蓝光护目镜时尚眼镜架 1802 黑色 防蓝光配镜(1.56防蓝光镜片0-400度)

ProductSize

  • Description: Returns the size of the product reviewed.
  • Category: meta
  • Example: 防蓝光配镜(1.61防蓝光镜片0-800度)

ProductURL

Rating

  • Description: Returns the number of stars out of five that the reviewer gives the product.
  • Category: KPI
  • Example: 5

Review

  • Description: Returns the free-form text of the review.
  • Category: text index
  • Example: 第二次购买了,每次都很满意很喜欢,已经是老客户了,以后眼镜就在这家买了,商家服务态度也是超级好

UserID

  • Description: Returns the JD identification number of the reviewer.
  • Category: meta
  • Example: 12212746814

UserLevel

  • Description: Returns the reviewer’s user level, for example, PLUS Member.
  • Category: meta
  • Example: 银牌会员

UserName

  • Description: Returns the reviewer’s name.
  • Category: meta
  • Example: 如***在

Data

  • Description: Adds all output fields to a list visualization.

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