Data connector details

  • Category: Product Reviews
  • Connector type: Standard

Description

Use the Coupang connector to retrieve and analyze customer feedback on items sold on https://www.coupang.com/.

Data limitations

Coupang does not impose limitations on the amount of data that you can pull, but for products with a very large number of reviews you may want to limit it yourself using the Comment Limit option or by narrowing the date range.

If you have issues with no data, try widening your date range on the second page of the wizard.

Input fields

When setting up the connector, provide the URL of the product or products for which you want to analyze customer reviews. 

  • Coupang product URL: On the Coupang web site, navigate to the product and from the address bar, copy the URL, then paste it into this field.
  • Add new search: To analyze multiple versions of the product or multiple products, click this as many times as needed to add more URLs.
  • Upload: Click to upload a file containing a list of product URLs. Takes a TXT file with one URL per line.
    (CSV is also acceptable, but it must have one URL per line.)
  • Comment Limit: To avoid returning too much data, it is a good practice to set a limit on the number of comments returned.

You can change your date range on the second page of the wizard, or optionally Schedule data crawls to update your data stream periodically.

Data dictionary

This connector returns the following fields that you can use in analysis.

Answer1

  • Description: Returns the answer selected by the user in response to Question1.
  • Category: meta
  • Example: 66

Answer2

  • Description: Returns the answer selected by the user in response to Question2.
  • Category: meta
  • Example: 158

Answer3

  • Description: Returns the answer selected by the user in response to Question3.
  • Category: meta
  • Example: 예상보다 커요

Country

  • Description: Returns the reviewer’s nationality.
  • Category: geo index
  • Example: Korean

crawler_time_stamp

  • Description: Returns the date and time on which the review was crawled.
  • Category: meta
  • Example: 1580322655974

DataSource

  • Description: Returns the data source of the review.
  • Category: meta
  • Example: coupang

Date

  • Description: Returns the date and time on which the review was created.
  • Category: date index
  • Example: 1580169600000

ProductDetails

  • Description: Returns the reviewed product details, including any model, color, or size information.
  • Category: meta
  • Example: 루아유니 2+사은품(고탄력스타킹) 오버핏 융털 마약 수면바지, 코코아, FREE

ProductID

  • Description: Returns the Coupang ID of the product reviewed.
  • Category: meta
  • Example: 172520429

ProductName

  • Description: Returns the Coupang product name of the product reviewed.
  • Category: meta
  • Example: 루아유니 2+사은품(고탄력스타킹) 오버핏 융털 마약 수면바지

ProductURL

Question1

  • Description: Returns the first multiple-choice survey question users are asked.
  • Category: meta
  • Example: 평소 사이즈

Question2

  • Description: Returns the second multiple-choice survey question users are asked.
  • Category: meta
  • Example: 키

Question3

  • Description: Returns the third multiple-choice survey question users are asked.
  • Category: meta
  • Example: 사이즈

Rating

  • Description: Returns the number of stars out of five that the reviewer gives the product.
  • Category: KPI
  • Example: 4

Review

  • Description: Returns the free-form text of the review.
  • Category: text index
  • Example: 가격대비 정말 좋아요

ReviewTitle

  • Description: Returns the title of the review.
  • Category: text index
  • Example: null

UserCountry

  • Description: Returns the reviewer’s country.
  • Category: geo index
  • Example: kr

UserID

  • Description: Returns the Coupang ID of the reviewer.
  • Category: user index
  • Example: 23478045

UserName

  • Description: Returns the reviewer’s name.
  • Category: user index
  • Example: Noblesse

Data

  • Description: Adds all output fields to a list visualization.

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