Data connector details

  • Category: Product Reviews
  • Connector type: Standard

Description

Use the Tokopedia connector to retrieve and analyze customer feedback on items sold on https://www.tokopedia.com.

Data limitations

This data connector supports only the Tokopedia web site.

Tokopedia does not impose limitations on the amount of data that you can pull, but for products with a very large number of reviews you may want to limit it yourself using the Comment Limit option or by narrowing the date range.

If you have issues with no data, try widening your date range on the second page of the wizard.

Input fields

When setting up the connector, provide the URL of the product or products for which you want to analyze customer reviews. 

  • Product URL: On the Tokopedia web site, navigate to the product and from the address bar, copy the URL, then paste it into this field.
  • Add new search: To analyze multiple versions of the product or multiple products, click this as many times as needed to add more URLs.
  • Upload: Click to upload a file containing a list of product URLs. Takes a TXT file with one URL per line.
    (CSV is also acceptable, but it must have one URL per line.)
  • Comment Limit: To avoid returning too much data, it is a good practice to set a limit on the number of comments returned.

You can change your date range on the second page of the wizard, or optionally Schedule data crawls to update your data stream periodically.

Data dictionary

This connector returns the following fields that you can use in analysis.

Country

  • Description: Reviewer’s country.
  • Category: geo index
  • Example: Indonesia

crawler_time_stamp

  • Description: Date and time on which the review was crawled.
  • Category: meta
  • Example: 1580397759552

DataSource

  • Description: Name of the data source.
  • Category: meta
  • Example: Tokopedia

Date

  • Description: Date and time on which the review was written.
  • Category: date index
  • Example: 1578491376000

IsAnonymous

  • Description: Value indicating whether the reviewer chose to remain anonymous.
  • Category: meta
  • Example: FALSE

ProductID

  • Description: Tokopedia ID of the product reviewed.
  • Category: meta
  • Example: 102760896

ProductName

  • Description: Tokopedia product name of the product reviewed.
  • Category: meta
  • Example: SSD WD Green 120GB SATA3

ProductURL

Rating

  • Description: Number of stars out of five that the reviewer gives the product.
  • Category: KPI
  • Example: 5

Reply

  • Description: Free-form text of any response to the comment.
  • Category: text index

ReplyDate

  • Description: Date and time of any response to the comment.
  • Category: date index

Review

  • Description: Free-form text of the review.
  • Category: text index
  • Example: Proses cepat,packing rapih, barang bagus terima kasih

SellerID

  • Description: Identification number of the seller of the reviewed product.
  • Category: meta
  • Example: 842124

SellerName

  • Description: Name of the seller of the reviewed product.
  • Category: meta
  • Example: Trinity Plaza

UserID

  • Description: Identification number of the reviewer.
  • Category: user index
  • Example: 2352242

UserName

  • Description: Reviewer’s name.
  • Category: user index
  • Example: Herdudik

UserURL

Data

  • Description: Adds all output fields to a list visualization.

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