To learn more about using the data tab, watch the brief video below, or scroll down to read the article.
What is the data tab?
There are multiple types of tabs in your Stratifyd workspace. There are analytic tabs, where widgets are created to display the underlying data, a settings tab where you can deploy models to data streams, and a data tab. The data tab is where you can see your underlying data.
The setting on the far left drop-down is the place where you can select a specific stream’s data. In this, example there are app store reviews, chat data, call data, and survey data.
In the middle setting there is a drop down that allows the user to select which type of data they want to see. The default is set to ‘All Data’ but you can get more granular by selecting a specific model result. This drop-down option will only be available if a Stratifyd model is deployed on your data stream.
The third setting gives you the ability to select how you'd like to view the data. The default is set to a traditional table view. However, you can also select a card view which will display a breakdown of each individual record.
The table and card view are configurable with the data you find most relevant. Simply drag and drop important fields, or search for specific fields you'd like to include. Once you've chosen the fields you'd like to include, click Submit. Only the fields you've selected will appear in the view.
Exporting from the Data Tab
After you've selected the most important data fields, you can export specific information as a CSV, Excel File, or send a snapshot to PowerBI.
Only the data that is displayed in the data tab at the current time will be exported. So, if a filter is applied and only a few fields are selected then only that data will be available.
The last feature to highlight in the data tab is the individual record view, which is similar to a data card view. Each record will have a summary of all data results. You can navigate to an individual record by clicking the number ID on the far left of the page.
Additionally, if your stream contains Speech Analytics results, you can click on the same ID’s to view an analytic breakdown for each record. This view contains sentiment and transcript breakdown view, so you’ll have an idea of the way a call progressed over time.
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