Feeling stuck? The Stratifyd team is always here to help! You can see your options from your workspace by clicking on the question mark icon (?) in the navigation pane.
Report an issue. Fill out the required fields and we'll follow up with you via email. Here are some helpful tips for filing a support ticket:
- Assign a priority that describes urgency of your issue
- Be sure to include your workspace or stream URL
- Include screenshots (the whole screen) or related files whenever possible using the upload functionality
- Tell us how you encountered this issue or error so that we can do our best to reproduce it
- We appreciate your patience while we investigate the issue you've submitted!
Send us an online chat. You'll receive a response during business hours.
Self-service. Our help center contains many helpful tips and tricks! Just search for your issue using a few keywords.
If you have other feedback or suggestions for us, you can also suggest an improvement.