What is Stratifyd Solutions?

Stratifyd Solutions are purpose-built offerings designed to help today’s businesses that lack the time and resources to quickly uncover insights and drive value from experience, operational, and behavioral data sources. Using Stratifyd’s no-code Smart AI™ enables customers to tap into old and new data sources to uncover cost-saving, revenue-generating insights, and even automate actions with ease.

Stratifyd Solutions are made up of five different solutions that were designed and built around the key business problems and objectives brands have. We offer best practice guidance and recommendations in our solutions for Stratifyd for Customer Experience and VoC, Stratifyd for Contact Center Experience, Stratifyd for Product Experience, Stratifyd for Digital Experience, and Stratifyd for Pharma.

What Stratifyd Solutions are right for me?

Stratifyd Solutions includes blueprints that help you make the most of the Stratifyd platform. Solutions can used within one offering or across the platform with multiple solutions. Stratifyd Solutions helps you lay the groundwork to solve some of your common business challenges including common use cases such as:

Stratifyd for Customer Experience

• Customer Experience Improvement

• Location Performance and Coaching

• Customer Recovery

• Complaint Management

• Competitive Intelligence

• Employee-Customer Connection

Stratifyd for Contact Center Experience

• Contact Center Optimization

• Agent Performance and Coaching

• Sales Effectiveness

• Compliance and Quality Assurance

• Customer Experience Improvement

Stratifyd for Product Experience

• Customer Insights

• Competitive Intelligence

• Product Experience

• Contact Center Optimization and Coaching

• Digital Channel

Stratifyd for Digital Experience

• Digital Channel Experience

• Competitive Channel Experience

• Social and Online Reputation Management

Stratifyd for Pharma Insights

• Launch Insights

• HCP Engagement

• Medical Strategy

• Knowledge Center Optimization

• Competitive Intelligence

Are there changes I can expect in the platform with Stratifyd Solutions?

There are no changes to the Stratifyd platform with the launch of Stratifyd Solutions. If you would like to take advantage of some of the use cases Solutions has laid out, please reach out to your Customer Success Manager to talk through how we can get you started.

How do I get started with a Stratifyd Solution?

To get started with a use case in a Stratifyd Solution, please contact your Customer Success Manager. We’ll work with you to define what use cases make sense for you and help you make the most of the Stratifyd platform.

I’m already using some use cases defined in a Solution, will I be charged more?

Not at all! In fact, most of our customers are doing many of the use cases we’ve listed in our Solutions today! If you’d like to expand on how you’re using Stratifyd for your strategic objectives, please reach out to your Customer Success Manager.